.page-faq {
  --faq-line: rgba(201, 162, 39, 0.18);
  --faq-line-strong: rgba(201, 162, 39, 0.46);
  --faq-card: rgba(21, 23, 29, 0.82);
  --faq-card-solid: rgba(21, 23, 29, 0.96);
  --faq-text: #DCD6C9;
  background:
    radial-gradient(1100px 600px at 82% -6%, rgba(201, 162, 39, 0.09), transparent 60%),
    radial-gradient(900px 520px at 2% 34%, rgba(62, 127, 166, 0.07), transparent 62%),
    var(--ink);
  color: var(--paper);
  font-family: var(--font-body);
  overflow-x: clip;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding: clamp(112px, 15vw, 186px) 0 clamp(34px, 5vw, 62px);
}

.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(26px, 4vw, 54px);
  margin-top: clamp(20px, 3vw, 34px);
}

.page-faq .faq-hero h1 {
  font-family: var(--font-head);
  font-weight: 900;
  font-size: clamp(1.85rem, 4.4vw, 3.3rem);
  line-height: 1.16;
  letter-spacing: -0.015em;
  margin: 12px 0 0;
  color: #fff;
  max-width: 15em;
}

.page-faq .faq-hero h1::after {
  content: "";
  display: block;
  width: 86px;
  height: 3px;
  margin-top: 22px;
  border-radius: 3px;
  background: linear-gradient(90deg, var(--gold-bright), rgba(201, 162, 39, 0));
}

.page-faq .faq-hero__lead .lead {
  margin-top: 18px;
  max-width: 40em;
  color: var(--faq-text);
}

.page-faq .faq-hero__panel {
  position: relative;
  overflow: hidden;
  padding: clamp(20px, 3vw, 30px);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-lg);
  background: linear-gradient(152deg, rgba(201, 162, 39, 0.11), rgba(21, 23, 29, 0.9) 48%);
}

.page-faq .faq-hero__panel::after {
  content: "";
  position: absolute;
  right: -40px;
  top: -40px;
  width: 150px;
  height: 150px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(201, 162, 39, 0.3), transparent 70%);
  pointer-events: none;
}

.page-faq .panel-kicker {
  margin: 0;
  font-size: 0.8125rem;
  letter-spacing: 0.08em;
  color: var(--mist);
}

.page-faq .panel-clock {
  margin: 6px 0 20px;
  font-family: var(--font-mono);
  font-size: clamp(1.5rem, 3vw, 1.9rem);
  font-weight: 700;
  color: var(--gold-bright);
  letter-spacing: 0.02em;
}

.page-faq .panel-facts {
  list-style: none;
  margin: 0 0 22px;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .panel-facts li {
  display: grid;
  grid-template-columns: 34px 1fr;
  gap: 10px;
  align-items: baseline;
  font-size: 0.875rem;
  line-height: 1.7;
  color: var(--faq-text);
  padding-bottom: 12px;
  border-bottom: 1px solid rgba(107, 74, 47, 0.35);
}

.page-faq .panel-facts li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .panel-facts b {
  font-family: var(--font-mono);
  font-size: 1.05rem;
  color: var(--gold);
}

/* ---------- 导诊台 ---------- */
.page-faq .faq-triage {
  padding: clamp(30px, 5vw, 56px) 0 clamp(40px, 6vw, 84px);
}

.page-faq .faq-board {
  position: relative;
  margin-top: clamp(24px, 3.4vw, 42px);
}

.page-faq .faq-radio {
  position: absolute;
  width: 1px;
  height: 1px;
  margin: 0;
  opacity: 0;
  pointer-events: none;
}

.page-faq .cat-rail {
  display: flex;
  gap: 10px;
  overflow-x: auto;
  padding: 4px 2px 16px;
  scrollbar-width: thin;
  scrollbar-color: rgba(201, 162, 39, 0.35) transparent;
  -webkit-overflow-scrolling: touch;
}

.page-faq .cat-rail::-webkit-scrollbar {
  height: 4px;
}

.page-faq .cat-rail::-webkit-scrollbar-thumb {
  background: rgba(201, 162, 39, 0.35);
  border-radius: 4px;
}

.page-faq .cat-chip {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex: 0 0 auto;
  padding: 9px 16px;
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-pill);
  background: rgba(21, 23, 29, 0.7);
  color: var(--paper);
  font-size: 0.875rem;
  font-weight: 500;
  letter-spacing: 0.02em;
  white-space: nowrap;
  cursor: pointer;
  user-select: none;
  transition: background 0.25s var(--ease), border-color 0.25s var(--ease), color 0.25s var(--ease);
}

.page-faq .cat-chip:hover {
  border-color: var(--line-gold);
  color: var(--gold-bright);
}

.page-faq .cat-chip .chip-dot {
  background: var(--mist);
}

.page-faq .cat-num {
  font-family: var(--font-mono);
  font-size: 0.75rem;
  color: var(--mist);
}

.page-faq #faq-cat-all:checked ~ .cat-rail label[for="faq-cat-all"],
.page-faq #faq-cat-access:checked ~ .cat-rail label[for="faq-cat-access"],
.page-faq #faq-cat-records:checked ~ .cat-rail label[for="faq-cat-records"],
.page-faq #faq-cat-saves:checked ~ .cat-rail label[for="faq-cat-saves"],
.page-faq #faq-cat-talk:checked ~ .cat-rail label[for="faq-cat-talk"] {
  background: linear-gradient(120deg, var(--gold-bright), var(--gold));
  border-color: transparent;
  color: #1A1405;
  font-weight: 700;
}

.page-faq #faq-cat-all:checked ~ .cat-rail label[for="faq-cat-all"] .chip-dot,
.page-faq #faq-cat-access:checked ~ .cat-rail label[for="faq-cat-access"] .chip-dot,
.page-faq #faq-cat-records:checked ~ .cat-rail label[for="faq-cat-records"] .chip-dot,
.page-faq #faq-cat-saves:checked ~ .cat-rail label[for="faq-cat-saves"] .chip-dot,
.page-faq #faq-cat-talk:checked ~ .cat-rail label[for="faq-cat-talk"] .chip-dot {
  background: #1A1405;
}

.page-faq #faq-cat-all:checked ~ .cat-rail label[for="faq-cat-all"] .cat-num,
.page-faq #faq-cat-access:checked ~ .cat-rail label[for="faq-cat-access"] .cat-num,
.page-faq #faq-cat-records:checked ~ .cat-rail label[for="faq-cat-records"] .cat-num,
.page-faq #faq-cat-saves:checked ~ .cat-rail label[for="faq-cat-saves"] .cat-num,
.page-faq #faq-cat-talk:checked ~ .cat-rail label[for="faq-cat-talk"] .cat-num {
  color: rgba(26, 20, 5, 0.72);
}

.page-faq #faq-cat-all:focus-visible ~ .cat-rail label[for="faq-cat-all"],
.page-faq #faq-cat-access:focus-visible ~ .cat-rail label[for="faq-cat-access"],
.page-faq #faq-cat-records:focus-visible ~ .cat-rail label[for="faq-cat-records"],
.page-faq #faq-cat-saves:focus-visible ~ .cat-rail label[for="faq-cat-saves"],
.page-faq #faq-cat-talk:focus-visible ~ .cat-rail label[for="faq-cat-talk"] {
  outline: 2px solid var(--gold-bright);
  outline-offset: 3px;
}

/* ---------- 路径图 ---------- */
.page-faq .faq-path {
  margin: 0 0 clamp(22px, 3vw, 36px);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-lg);
  overflow: hidden;
  background: linear-gradient(160deg, rgba(21, 23, 29, 0.9), rgba(11, 12, 16, 0.95));
}

.page-faq .faq-path img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 21 / 9;
  object-fit: cover;
  opacity: 0.92;
}

.page-faq .faq-path figcaption {
  padding: 11px 18px;
  border-top: 1px solid var(--faq-line);
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.04em;
  color: var(--mist);
}

/* ---------- 列表分栏 ---------- */
.page-faq .faq-split {
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
}

/* ---------- 折叠条目 ---------- */
.page-faq .faq-item {
  display: block;
  margin-bottom: 12px;
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-md);
  background: var(--faq-card);
  overflow: hidden;
  transition: border-color 0.25s var(--ease), background 0.25s var(--ease);
}

.page-faq .faq-item:last-child {
  margin-bottom: 0;
}

.page-faq .faq-item[open] {
  border-color: var(--faq-line-strong);
  background: var(--faq-card-solid);
}

.page-faq .faq-q {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 14px;
  padding: 17px 20px;
  list-style: none;
  cursor: pointer;
  font-family: var(--font-head);
  font-size: clamp(0.95rem, 1.6vw, 1.06rem);
  font-weight: 700;
  line-height: 1.5;
  color: var(--paper);
  transition: color 0.2s var(--ease);
}

.page-faq .faq-q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q:hover {
  color: var(--gold-bright);
}

.page-faq .faq-q__text {
  flex: 1 1 62%;
  min-width: 0;
  overflow-wrap: break-word;
}

.page-faq .faq-q .tag-pill {
  flex: 0 0 auto;
  font-size: 0.72rem;
  padding: 4px 10px;
  letter-spacing: 0.04em;
}

.page-faq .faq-q__mark {
  position: relative;
  flex: 0 0 auto;
  margin-left: auto;
  width: 26px;
  height: 26px;
  border: 1px solid var(--line-gold);
  border-radius: 50%;
  transition: border-color 0.25s var(--ease), background 0.25s var(--ease);
}

.page-faq .faq-q__mark::before,
.page-faq .faq-q__mark::after {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  background: var(--gold-bright);
  transform: translate(-50%, -50%);
  transition: transform 0.3s var(--ease), opacity 0.3s var(--ease);
}

.page-faq .faq-q__mark::before {
  width: 11px;
  height: 1.5px;
}

.page-faq .faq-q__mark::after {
  width: 1.5px;
  height: 11px;
}

.page-faq .faq-item[open] .faq-q__mark {
  border-color: var(--gold);
  background: rgba(201, 162, 39, 0.12);
}

.page-faq .faq-item[open] .faq-q__mark::after {
  transform: translate(-50%, -50%) rotate(90deg);
  opacity: 0;
}

.page-faq .faq-a {
  margin: 0 20px;
  padding: 18px 0 22px;
  border-top: 1px solid rgba(201, 162, 39, 0.2);
}

.page-faq .faq-steps {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-steps li {
  position: relative;
  padding: 0 0 16px 46px;
  font-size: 0.9125rem;
  line-height: 1.82;
  color: var(--faq-text);
}

.page-faq .faq-steps li:last-child {
  padding-bottom: 0;
}

.page-faq .faq-steps li::before {
  content: "";
  position: absolute;
  left: 13px;
  top: 28px;
  bottom: -2px;
  width: 1px;
  background: linear-gradient(180deg, var(--line-gold), rgba(201, 162, 39, 0));
}

.page-faq .faq-steps li:last-child::before {
  display: none;
}

.page-faq .faq-steps a {
  color: var(--gold-bright);
  text-decoration: underline;
  text-underline-offset: 3px;
  text-decoration-thickness: 1px;
}

.page-faq .faq-steps a:hover {
  color: #fff;
}

.page-faq .step-no {
  position: absolute;
  left: 0;
  top: 2px;
  display: grid;
  place-items: center;
  width: 26px;
  height: 26px;
  border: 1px solid var(--line-gold);
  border-radius: 50%;
  background: rgba(11, 12, 16, 0.92);
  font-family: var(--font-mono);
  font-size: 0.7rem;
  color: var(--gold);
}

/* ---------- 侧栏小抄 ---------- */
.page-faq .aside-card {
  padding: clamp(18px, 2.6vw, 26px);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-lg);
  background: linear-gradient(200deg, rgba(62, 127, 166, 0.1), rgba(21, 23, 29, 0.88) 52%);
}

.page-faq .aside-kicker {
  margin: 0 0 8px;
  font-size: 0.75rem;
  letter-spacing: 0.1em;
  color: var(--glaze);
}

.page-faq .aside-card h3 {
  margin: 0 0 16px;
  font-family: var(--font-head);
  font-size: 1.05rem;
  font-weight: 700;
  line-height: 1.55;
  color: var(--paper);
}

.page-faq .aside-card .media-frame {
  border-radius: var(--radius-md);
  overflow: hidden;
  border: 1px solid var(--faq-line);
  margin-bottom: 16px;
}

.page-faq .aside-card img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .aside-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .aside-list li {
  position: relative;
  padding-left: 16px;
  font-size: 0.845rem;
  line-height: 1.75;
  color: var(--faq-text);
}

.page-faq .aside-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.72em;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--jade);
}

/* ---------- 记录明细 ---------- */
.page-faq .faq-records {
  padding: clamp(48px, 8vw, 108px) 0 clamp(40px, 6vw, 80px);
  border-top: 1px solid rgba(107, 74, 47, 0.3);
}

.page-faq .record-causes {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
  margin-top: clamp(26px, 4vw, 46px);
}

.page-faq .cause {
  position: relative;
  padding: 24px 22px 24px 24px;
  border: 1px solid var(--faq-line);
  border-left: 2px solid rgba(201, 162, 39, 0.45);
  border-radius: var(--radius-md);
  background: rgba(21, 23, 29, 0.6);
  transition: border-color 0.25s var(--ease), background 0.25s var(--ease);
}

.page-faq .cause:hover {
  border-left-color: var(--gold-bright);
  background: rgba(21, 23, 29, 0.86);
}

.page-faq .cause-no {
  display: block;
  margin-bottom: 10px;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.12em;
  color: var(--gold);
}

.page-faq .cause h3 {
  margin: 0 0 10px;
  font-family: var(--font-head);
  font-size: 1.02rem;
  font-weight: 700;
  line-height: 1.55;
  color: #fff;
}

.page-faq .cause p {
  margin: 0;
  font-size: 0.885rem;
  line-height: 1.8;
  color: var(--faq-text);
}

.page-faq .retention {
  margin-top: clamp(28px, 4vw, 50px);
  padding: clamp(20px, 3vw, 32px);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-lg);
  background: linear-gradient(140deg, rgba(11, 12, 16, 0.9), rgba(21, 23, 29, 0.7));
}

.page-faq .retention__head h3 {
  margin: 0 0 8px;
  font-family: var(--font-head);
  font-size: 1.2rem;
  font-weight: 700;
  color: var(--paper);
}

.page-faq .retention__head p {
  margin: 0 0 22px;
  font-size: 0.885rem;
  line-height: 1.8;
  color: var(--faq-text);
  max-width: 44em;
}

.page-faq .retention__track {
  display: flex;
  gap: 6px;
  border-radius: var(--radius-pill);
  overflow: hidden;
}

.page-faq .retention__seg {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 13px 12px;
  font-family: var(--font-mono);
  font-size: 0.7rem;
  letter-spacing: 0.03em;
  text-align: center;
  border-radius: var(--radius-pill);
  line-height: 1.4;
}

.page-faq .retention__seg--out {
  flex: 1 1 30%;
  min-width: 0;
  background: rgba(195, 74, 50, 0.14);
  border: 1px solid rgba(195, 74, 50, 0.4);
  color: #E09A8B;
}

.page-faq .retention__seg--in {
  flex: 1 1 70%;
  min-width: 0;
  background: linear-gradient(110deg, rgba(47, 164, 138, 0.22), rgba(47, 164, 138, 0.08));
  border: 1px solid rgba(47, 164, 138, 0.45);
  color: var(--jade-bright);
}

.page-faq .retention__foot {
  margin: 18px 0 0;
  font-size: 0.845rem;
  line-height: 1.8;
  color: var(--mist);
}

/* ---------- 沟通准备 ---------- */
.page-faq .faq-prep {
  padding: clamp(46px, 7vw, 100px) 0 clamp(40px, 6vw, 76px);
  border-top: 1px solid rgba(107, 74, 47, 0.3);
}

.page-faq .prep-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(26px, 4vw, 48px);
  align-items: start;
}

.page-faq .prep-intro h2 {
  margin: 12px 0 16px;
  font-family: var(--font-head);
  font-size: clamp(1.5rem, 3vw, 2.2rem);
  font-weight: 800;
  line-height: 1.28;
  color: #fff;
}

.page-faq .prep-intro .lead {
  margin: 0 0 14px;
  max-width: 34em;
  color: var(--faq-text);
}

.page-faq .prep-tip {
  margin: 0;
  padding-left: 14px;
  border-left: 2px solid var(--gold);
  font-size: 0.845rem;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .checklist {
  counter-reset: prepdone;
  display: grid;
  gap: 10px;
}

.page-faq .check-item {
  position: relative;
  display: grid;
  grid-template-columns: 24px 1fr;
  gap: 12px;
  align-items: start;
  padding: 15px 18px;
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-md);
  background: rgba(21, 23, 29, 0.6);
  cursor: pointer;
  transition: border-color 0.22s var(--ease), background 0.22s var(--ease);
}

.page-faq .check-item:hover {
  border-color: var(--line-gold);
}

.page-faq .check-item input {
  position: absolute;
  opacity: 0;
  width: 1px;
  height: 1px;
  margin: 0;
  pointer-events: none;
}

.page-faq .check-item input:checked {
  counter-increment: prepdone;
}

.page-faq .check-box {
  position: relative;
  width: 22px;
  height: 22px;
  margin-top: 1px;
  border: 1px solid var(--line-gold);
  border-radius: 7px;
  background: rgba(11, 12, 16, 0.8);
  transition: background 0.2s var(--ease), border-color 0.2s var(--ease);
}

.page-faq .check-box::after {
  content: "";
  position: absolute;
  left: 6px;
  top: 2px;
  width: 6px;
  height: 11px;
  border-right: 2px solid #0B0C10;
  border-bottom: 2px solid #0B0C10;
  transform: rotate(42deg) scale(0.4);
  opacity: 0;
  transition: transform 0.2s var(--ease), opacity 0.2s var(--ease);
}

.page-faq .check-item input:checked ~ .check-box {
  background: var(--jade);
  border-color: var(--jade);
}

.page-faq .check-item input:checked ~ .check-box::after {
  transform: rotate(42deg) scale(1);
  opacity: 1;
}

.page-faq .check-item input:focus-visible ~ .check-box {
  outline: 2px solid var(--gold-bright);
  outline-offset: 3px;
}

.page-faq .check-text {
  font-size: 0.9rem;
  line-height: 1.75;
  color: var(--faq-text);
  transition: color 0.2s var(--ease);
}

.page-faq .check-item input:checked ~ .check-text {
  color: var(--paper);
}

.page-faq .checklist-foot {
  margin: 6px 0 0;
  padding: 14px 18px;
  border: 1px dashed var(--line-gold);
  border-radius: var(--radius-md);
  font-family: var(--font-mono);
  font-size: 0.8125rem;
  letter-spacing: 0.03em;
  color: var(--gold-bright);
}

.page-faq .checklist-count::after {
  content: counter(prepdone);
}

/* ---------- 页尾 ---------- */
.page-faq .faq-outro {
  padding: clamp(30px, 5vw, 60px) 0 clamp(80px, 11vw, 148px);
}

.page-faq .outro-card {
  padding: clamp(28px, 4.4vw, 52px);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-xl);
  background:
    radial-gradient(620px 320px at 88% 6%, rgba(201, 162, 39, 0.14), transparent 66%),
    linear-gradient(150deg, rgba(21, 23, 29, 0.94), rgba(11, 12, 16, 0.9));
}

.page-faq .outro-card h2 {
  margin: 0 0 14px;
  font-family: var(--font-head);
  font-size: clamp(1.35rem, 2.6vw, 1.9rem);
  font-weight: 800;
  line-height: 1.32;
  color: #fff;
}

.page-faq .outro-card p {
  margin: 0 0 24px;
  max-width: 46em;
  font-size: 0.925rem;
  line-height: 1.85;
  color: var(--faq-text);
}

.page-faq .outro-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .record-causes {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .retention__seg {
    font-size: 0.78rem;
    padding: 15px 18px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: end;
  }

  .page-faq .prep-grid {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
  }
}

@media (min-width: 1080px) {
  .page-faq .faq-split {
    grid-template-columns: minmax(0, 8fr) minmax(0, 4fr);
    gap: clamp(26px, 3vw, 46px);
    align-items: start;
  }
}

@media (max-width: 720px) {
  .page-faq .faq-hero {
    padding-top: 106px;
  }

  .page-faq .faq-hero h1 {
    max-width: none;
  }

  .page-faq .faq-q {
    padding: 15px 16px;
  }

  .page-faq .faq-a {
    margin: 0 16px;
  }

  .page-faq .faq-steps li {
    padding-left: 40px;
  }

  .page-faq .faq-steps li::before {
    left: 11px;
  }

  .page-faq .retention__seg span {
    font-size: 0.66rem;
  }
}

@media (max-width: 460px) {
  .page-faq .retention__track {
    flex-direction: column;
    border-radius: var(--radius-md);
  }

  .page-faq .retention__seg {
    border-radius: var(--radius-md);
  }

  .page-faq .outro-actions .btn {
    flex: 1 1 100%;
    text-align: center;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-q__mark::before,
  .page-faq .faq-q__mark::after,
  .page-faq .check-box,
  .page-faq .check-box::after,
  .page-faq .faq-item,
  .page-faq .cause {
    transition: none;
  }
}
<<<END>>>